FAQs

Q: Are you open to the public?
A: While any member of the public can shop on our website, our warehouse is not open to the public.

Q: Can I pick up my order frrom your warehouse?

A: Yes, just select that you will pick the order up during checkout and we will email you as soon as it is ready for pickup.

Q: How quickly do you ship?
A: Your order will typically  ship within 1 -2 business days – we ship orders every day Monday through Friday. During sales shipping may take a little longer.

Q: Why was an item removed from my cart?
A: When an item that has been placed in your cart sells out before you check out, the system will automatically remove the item from your cart.

Q: Why is my discount coupon not working?

A: Coupon codes are case sensitive. Some coupons exclude sale items as well as clearance items.